Financial Counselor Training and Certification

 2016 FiCEP Registration is Closed


Mississippi Credit Unions with  CUCFCs on staff:

1st Mississippi FCU
BenchSmart FCU
Choctaw FCU
Columbus Municipal FCU

East Central MS
Elevator CU
Gulf Coast Community FCU
Hope FCU
Hospital System CU
Jackson ACCO FCU
Jackson Area FCU
Keesler FCU
Magnolia FCU
McComb FCU
Members Exchange CU
Meridian Mutual FCU
MS Credit Union Association
Mississippi DHS FCU
Mississippi FCU
Mississippi National Guard FCU
Mississippi Postal EFCU

Mississippi Public ECU
Mississippi Telco FCU
Mutual CU
Navigator CU
North MS Health Services
Pine Belt FCU
SecurTrust FCU
Singing River FCU
Statewide FCU
Southern MS FCU
Veritas FCU

The National Credit Union Foundation (the Foundation) has released a video (above) to showcase its Financial Counselor Training program also known as also known as the Enhanced FiCEP Program and its benefits for credit union members. This video is comprised of numerous testimonials and provides an overview of the financial counselor certification program available for credit union organizations and staff. 

The Enhanced FiCEP program (Credit Union Financial Counseling Certification Program) is a unique partnership between the National Credit Union Foundation's REAL Solutions program, CUNA's Center for Professional Development (CUNA CPD), credit union leagues and credit unions.  The program is designed to train staff who are then able to give professional financial counseling and education to help members better prepare for their future and to assist when they are faced with financial difficulties.

FiCEP training enables credit union staff to become more confident in helping members build a stronger financial future. The Enhanced FiCEP program concluded the past year with 275 new credit union staff in 9 states from 95 credit unions becoming Certified Credit Union Financial Counselors (CCUFC), and will continue to grow in 2016.

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LCUL & MSCUA are pleased to once again partner with REAL Solutions and CUNA to offer this unique financial counseling training program for credit union staff, which combines the affordability & convenience of a self-study program with the group hands-on learning and networking of an off-site CUNA School.

This program will enable all credit union staff to become more confident in helping members build a stronger financial future. Individuals who successfully complete the program and exams will earn their Credit Union Certified Financial Counselor (CUCFC) designation.

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Comments from Mississippi FiCEP graduates:

“I really enjoyed the class and the course materials and presenters. I feel the material discussed was very pertinent to a large portion of our member base today.”

“It helped me learn to recognize when it was time for the member to seek outside assistance, where they could obtain it and what I could do to help.”

“I appreciated the mix of self study, webinar reviews, proctored group testing, and face-to-face trainer-lead sessions. The pace of the course was perfect for me as it provided ample time to study and complete the course in a reasonable time frame.”

“Providing our members the expertise of Certified Financial Counselors, gives our members confidence that we are providing them expert financial assistance. I don’t believe other FIs provide this type of service. When more members find out that we have this expertise, I believe they will think of us first when seeking financial services.”

“We will be enhancing our member education workshops to include some of the information we learned in the class and we are planning to send other employees through the class to better assist our members.”

“I feel FiCEP sets me and my credit union apart because I have the confidence to make real life recommendations to members who are struggling with their finances and also help members before they get to point of needing a financial counselor.”

View the Foundation's Enhanced FiCEP: Helping Members Better Prepare for Their Future here on YouTube.