Employment Opportunities

Mississippi credit unions wishing to post employment opportunities on the Association website should submit specific wording for their posting, along with instructions on how to apply, to communications@mscua.com. When the position has been filled, please notify MSCUA so that we may remove the posting.

Please scroll down the page for details on the following positions:

  • Loan Closing Agent (Jackson)
  • Consumer Credit Analyst (Jackson)
  • Member Service Representative (Robinsonville)
  • President/Chief Executive Officer (Flowood)
  • Credit Union Manager/President (Philadelphia)
  • IT Operator (Pascagoula)
  • Lending Service Center Representative (Pascagoula)
  • Human Resources Generalist (Pascagoula)

Loan Closing Agent
(Posted 09/11/14)

Location: Jackson, MS, Hope FCU

Click here for the Loan Closing Agent job description and qualifications.

To apply, email resume to nmitchell@hope-ec.org.


Consumer Credit Analyst
(Posted 09/11/14)

Location: Jackson, MS, Hope FCU

Click here for the Consumer Credit Analyst job description and qualifications.

To apply, email resume to nmitchell@hope-ec.org.


Member Service Representative
(Posted 9/11/14)

Department: Retail Operations – Robinsonville, MS Branch, Hope FCU
Reports To: Assistant Branch Manager
Supervises: N/A
Job Classification: Non-Exempt, Full-time

Job Summary
The Member Service Representative is responsible for a wide variety of teller, administrative and clerical duties.  Duties include a high level of external and internal public contact and management of varied records and file systems.  Confidentiality is involved, and sensitive situations may be handled.   This position is located in the HOPE branches in their various locations.

Primary and Essential Functions

  • Establish and maintain member accounts
  • Prepare and process teller transactions efficiently and effectively
  • Adhere to established cash handling and balancing procedures
  • Prepare corporate deposits daily
  • Perform a variety of administrative duties including but not limited to answering telephones, typing and filing
  • Provide excellent customer service
  • Adhere to all branch procedures

Secondary Functions

  • Perform general administrative duties such as attending meetings, report production, etc.
  • Assist branch personnel with special projects as needed

Regulatory Compliance Requirements

  • Must comply with provisions of the Bank Secrecy Act (BSA)
  • Must comply with all provisions of the Privacy of Consumer Financial Information regulations
  • Must comply with all provisions of the Right to Financial Privacy Act
  • Must comply with all provisions of the Children's Online Privacy Protection Act
  • Must comply with all provisions of the Consumer Leasing Act (Regulation M)
  • Must comply with all provisions of the Electronic Funds Transfer Act (Regulation E)
  • Must comply with all provisions of the Equal Credit Opportunity Act (Regulation B)
  • Must comply with all provisions of the Expedited Funds Availability Act (Regulation CC)
  • Must comply with all provisions of the Fair Credit Practice Rule
  • Must comply with all provisions of the Fair Credit Reporting Act
  • Must comply with all provisions of the Holder in Due Course regulations
  • Must comply with all provisions of the Reserves on Transaction Accounts (Regulation D)
  • Must comply with all provisions of the Servicemembers' Civil Relief Act
  • Must comply with all provisions of the Truth in Lending Act (Regulation Z)
  • Must comply with all provisions of the Truth in Savings Act (Regulation DD)

Accountability for Business Results

  • Branch losses and profitability
  • Cross-sell HOPE products

Specified Authority Level

  • Authority to open and close member accounts
  • Access to teller drawer balance up to $10,000, exact value to be assigned
  • Access to vault with one member of management present
  • Competencies/Skills
  • Ability to handle monetary instruments and make transactions accurately
  • Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products.
  • Ability to read and interpret documents, write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, percent, and interpret data.
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Excellent customer service skills

Desired Qualifications

  • Bachelor’s degree, business concentration preferred
  • 3+ years experience in banking/finance in areas related to job requirements
  • Cash handling and customer service experience

Physical Demands

  • Employee is regularly required to sit, stand and walk
  • Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear
  • Employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

  • Employee spends the majority of time in office environment, generally accessible to the public, customers, and potential customers
  • Noise level in the work environment is usually moderate
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply, email resume to nmitchell@hope-ec.org.



President/Chief Executive Officer
Posted 8/25/14

Statewide Federal Credit Union, a progressive $100 million financial institution located in Flowood, MS, is seeking a President/Chief Executive Officer to direct the credit union’s future operations.  This person will plan, organize, direct, and control all credit union activities established by the Board of Directors.  A bachelor’s degree and at least ten years of progressive management experience in a financial institution, are preferred.  A successful candidate will have demonstrated effective leadership, management, and organizational skills, as well as excellent verbal and written communication skills.  An applicant must have the ability to solve problems, make decisions, and work well in a team environment. 

Qualified candidates should send a letter of interest, resume’, and salary history to:  CEO Search, 1400 Lakeover Road, Suite 200, Jackson, MS 39213, or email info@mscua.com.


Credit Union Manager/President
Posted 8/8/14
 
First Neshoba Federal Credit Union in Philadelphia, MS has an exciting opportunity for a Credit Union Manager/President to work in concurrence with the Board of Directors on strategic planning and growth initiatives for its membership.   Responsibilities include ensuring financial stability and member satisfaction, along with making decisions that are in the best interest of the members, the employees, and the credit union.  The Manager/President will also be responsible for leading and directing all organizational activities, product development, community involvement, innovative marketing strategies, and initiating growth through membership expansion.
 
A successful candidate will have demonstrated effective leadership, management and organizational skills.  Financial institution, budgeting and supervisory experience is desired, and a college degree is preferred.
 
A letter of interest, resume, and salary history may be sent to:  Manager/President Search, 1400 Lakeover Road, Suite 200, Jackson, MS  39213 or email to:  info@mscua.com



IT Operator (Full Time)
Posted 07/31/14

Navigator Credit Union is currently searching for a talented I.T. Operator (Full-time) who is seeking an opportunity to make a significant impact on a growing up and coming Credit Union.

POSITIONS:  IT Operator (Full-time)

DEPARTMENT:  Information Technology (Pascagoula, Mississippi)

DESCRIPTION OF DUTIES:  Providing first level support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm, select Saturdays from 7:30am until 1:30pm, and rotating after hours support with other IT staff.  First level support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues; assigning in the development and maintenance of internal departmental documentation and procedures; monitoring vital system logs on a daily basis; maintaining inventory of all necessary IT related equipment; learning additional network or programming duties by attending specialized training; as well as performing other duties as assigned.

REQUIREMENTS

EXPERIENCE:  Six months to two years of similar or related experience recommended.

EDUCATION:  College background in IT area or related experience

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; some basic knowledge of bookkeeping and accounting principles; and strong problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to life a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

TO APPLY: Submit resume to wmoore@navigatorcu.org



Lending Service Center Representative (Full-time)
Posted 06/12/14

DEPARTMENT:  Navigator Credit Union Lending Service Center (Consumer Lending ) (W.T. Avara Building in Pascagoula, MS)

DESCRIPTION OF DUTIES:

  • To assist members and potential members with their lending needs;
  • explain loan options, schedule loan closings, process and load loan applications, track supporting loan documents;
  • duties also include cross-selling, solicit loans members have elsewhere, accurate record keeping and serving as a liaison between members and Lending Department personnel;
  • perform other duties as assigned.

REQUIREMENTS
EXPERIENCE: Six months to two years of similar or related experience recommended.

EDUCATION: Equivalent to a high school education required.

SPECIFIC SKILLS:

  • To provide accurate, courteous, friendly, timely and professional service to every person calling Navigator Credit Union;
  • to answer telephone calls within three rings and handle 2000+ calls per month; to be able to operate general office machines, including personal computers and calculators.

GENERAL REQUIREMENTS:

  • Must possess courtesy, tact and diplomacy skills while working one-on-one with callers when giving information that may require assistance and discussion. 
  • Must possess a sales attitude to be able to effectively cross-sell to members. 

TO APPLY: Submit resume to wmoore@navigatorcu.org


Human Resources Generalist
Posted: 06/11/14
Closing: 06/20/14

Navigator Credit Union is currently searching for a talented Human Resources Generalist (Full-time) who is seeking an opportunity to make a significant impact in the Human Resources Department with a growing up and coming Credit Union. 

POSITION:  Human Resources Generalist (Full-time)

DEPARTMENT:  Human Resources (W. T. Avara Building In Pascagoula, MS)

DESCRIPTION OF DUTIES:  Process government reporting and compliance per regulations; Process internal HR reporting; Process worker’s compensation; Responsible for annual review of company’s employee manual; Support employee relations as needed and provide general support services; Assists in administering the organization’s benefit programs as well as consult and advise employees on their eligibility for benefits; Provide assistance to CHRO including data entry, filing, answering phones, scheduling, maintaining files, records and lists; Facilitate new team member recruitment, interviewing and hiring process; Attend Career Fairs as needed; Update employee job descriptions, develop job opening announcements for internal and external notification and assist CHRO with typing as requested.

REQUIREMENTS

EXPERIENCE & EDUCATION:  Degree in Human Resources and 3 years’ experience OR Bachelor’s Degree in a related field plus 5 years HR experience.

SPECIFIC SKILLS:     Previous customer service and clerical experience required. Must possess a strong overall knowledge of Human Resources, especially all legal aspects. Must be familiar with FMLA, ADA, HIPAA, FLSA, EEOC and other federal, state employment laws.  Must be familiar with applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

GENERAL REQUIREMENTS:    Good problem-solving skills and ability to react quickly to arising problems. Advanced computer skills including Microsoft Office (word, excel, PowerPoint, etc.) and comfortable with using database programs. Must be able to communicate effectively with people both verbally and in writing (listens and understands problems and assist staff) at all levels as needed. Must have excellent people skills.

TO APPLY: Submit resume to wmoore@navigatorcu.org